An AI call center for outbound and inbound calls
Run reminders, surveys and lead follow-up with AI voice agents, answer inbound calls around the clock and hand over to your team when a person is needed.
Everything for your phone operation
Campaigns, surveys, inbound calls, a desk for your team, compliance and reports in one panel.
AI outbound campaigns
Upload a contact list, choose a template and let AI agents call at the times you set, with retries and live progress.
- Upload a list, pick a template, set a schedule
- Retries and calling windows
- Live progress while calls run
CSAT and NPS surveys by phone
Ask short satisfaction questions, record every answer and open a follow-up task when a score is low.
- CSAT and NPS question types
- Questions that depend on earlier answers
- A follow-up task for low scores
AI receptionist for inbound calls
Answer calls around the clock, take messages, arrange callbacks and pass callers to your team during business hours.
- AI answers calls around the clock
- Callback requests for your team
- Messages taken outside business hours
Browser softphone for your team
Let your team take calls in the browser, with the caller's details and an AI summary on screen.
- A softphone in the browser
- Warm transfer with a summary card
- A view for supervisors
Consent, do-not-call and calling hours built in
Every call is checked against consent, do-not-call lists, calling hours and country rules, and people are told they are speaking with an AI.
- Consent and do-not-call checks
- Calling hours and country rules
- A dry run before you launch
Live dashboard, call log and KPIs
Follow connect rates, outcomes and minutes used, and open any call with its transcript.
- A dashboard of key figures
- Call log with transcripts
- Outcomes saved on each contact
Everything a call center needs
AI agents, phone numbers, compliance and reporting in one place.
AI outbound campaigns
Upload a contact list, choose a template and let AI agents call at the times you set, with retries and live progress.
Ready-made call templates
Start from tested scripts for reminders, confirmations, surveys and lead follow-up, then adjust them to your business.
CSAT and NPS surveys by phone
Ask short satisfaction questions, record every answer and open a follow-up task when a score is low.
AI receptionist for inbound calls
Answer calls around the clock, take messages, arrange callbacks and pass callers to your team during business hours.
AI agent studio: voices, languages, knowledge base
Choose the voice and language, write the instructions, add your knowledge base and test the agent before it makes a call.
Consent, do-not-call and calling hours built in
Every call is checked against consent, do-not-call lists, calling hours and country rules, and people are told they are speaking with an AI.
Call new leads within a minute
Connect your forms and systems so a new lead gets a call as soon as it arrives.
Local numbers, number porting and your own carrier
Rent local numbers, move the numbers you already have or connect your own phone carrier.
Browser softphone for your team
Let your team take calls in the browser, with the caller's details and an AI summary on screen.
Skills-based routing and call flows
Send each call to the right team with routing rules and visual call flows.
One inbox: calls, SMS, WhatsApp, chat, email
See every conversation with a customer in one place, whichever channel it started on.
Follow-up sequences after each call
Send a text or an email, or schedule another call, based on how a call ended.
Live dashboard, call log and KPIs
Follow connect rates, outcomes and minutes used, and open any call with its transcript.
Quality scorecards and automatic QA
Score calls with your own scorecards and let AI review a sample of your calls every day.
Conversation insights and real-time assist
Spot topics and trends across calls and give your team suggestions while they talk.
Wallboards and alerts
Show live queues and results on a big screen and get alerts when service slips.
Forecasting and scheduling
Plan call volumes ahead and schedule your team around them.
CRM, calendar, Zapier, Google Sheets and lead forms
Connect the tools you already use so contacts, appointments and results stay in sync.
Call from inside your CRM
Start and log calls without leaving your CRM.
Two-factor sign-in, audit log, data masking
Protect access with two-factor sign-in, keep a record of every change and mask sensitive data.
Single sign-on and user provisioning
Let your team sign in with your company identity provider and create or remove users automatically.
37 panel languages, 29 voice languages
Use the panel in your language and let AI agents speak to your customers in theirs.
Your brand's own voice
Give your AI agent a custom voice, created only with the documented consent of the speaker.
Multi-brand workspace for agencies
Run campaigns for several brands from one account, each with its own settings and numbers.
EU data residency and zero retention
Keep call data in the EU and choose how long recordings and transcripts are kept, down to none.
Start in three steps
Connect a number and verify your business
Add a phone number and confirm who your business is so that calls can go out.
Pick a template and set up the agent
Choose a ready-made call template, adjust the script and test the agent.
Launch and follow the results
Start the campaign and watch the results arrive in your panel as the calls finish.
See it in action
Explore a sample console or talk to a demo AI agent.
Plans for every team
Pick the plan that fits your team. You can change it later.
- Concurrent calls
- 2
- AI agents
- 3
- Active campaigns
- 3
- Contacts
- 5000
- Users
- 2
- Connected phone numbers
- 1
- Brand voice clones
- 0
- Brands (agency mode)
- 0
- Number lookups / month
- 0
- Languages
- 1
- Data retention (days)
- 90
- Storage (GB)
- 5 GB
- Bandwidth (GB)
- 10 GB
- Connected mailboxes
- 0
- AI credits (monthly)
- 1000
- AI outbound campaigns
- Ready-made professional templates
- CSAT & NPS surveys
- AI inbound receptionist
- Lead forms
- Speed-to-lead
- A/B testing
- Number type lookup
- Browser agent desk
- Skills-based routing
- Call flows (IVR)
- Agent scripts
- Wallboards
- Omnichannel inbox
- Supervisor listen / whisper / barge
- Predictive dialer with abandon governor
- Basic QA
- Advanced QA
- Automatic QA (100%)
- Conversation analytics
- Real-time agent assist
- Performance management
- Workforce management
- KPI-based routing
- REST API
- Webhooks
- Zapier
- Google Sheets
- Calendar connectors
- Do-not-call registry checks
- CRM connectors
- Calling inside your CRM
- Consent & do-not-call built in
- Campaign simulation
- PII redaction
- Activity logs (audit log)
- Two-factor authentication (2FA)
- Single sign-on
- PCI payment flows
- SCIM provisioning
- SIEM export
- Your own domain
- Agency mode
- Priority support
- EU data residency
- Zero retention
- Dedicated capacity
- Carrier failover
- Workspace failover
- HIPAA workspace
- Concurrent calls
- 5
- AI agents
- 10
- Active campaigns
- 15
- Contacts
- 50000
- Users
- 5
- Connected phone numbers
- 3
- Brand voice clones
- 1
- Brands (agency mode)
- 0
- Number lookups / month
- 500
- Languages
- 5
- Data retention (days)
- 180
- Storage (GB)
- 20 GB
- Bandwidth (GB)
- 50 GB
- Connected mailboxes
- 3
- AI credits (monthly)
- 3000
- AI outbound campaigns
- Ready-made professional templates
- CSAT & NPS surveys
- AI inbound receptionist
- Lead forms
- Speed-to-lead
- A/B testing
- Number type lookup
- Browser agent desk
- Skills-based routing
- Call flows (IVR)
- Agent scripts
- Wallboards
- Omnichannel inbox
- Supervisor listen / whisper / barge
- Predictive dialer with abandon governor
- Basic QA
- Advanced QA
- Automatic QA (100%)
- Conversation analytics
- Real-time agent assist
- Performance management
- Workforce management
- KPI-based routing
- REST API
- Webhooks
- Zapier
- Google Sheets
- Calendar connectors
- Do-not-call registry checks
- CRM connectors
- Calling inside your CRM
- Consent & do-not-call built in
- Campaign simulation
- PII redaction
- Activity logs (audit log)
- Two-factor authentication (2FA)
- Single sign-on
- PCI payment flows
- SCIM provisioning
- SIEM export
- Your own domain
- Agency mode
- Priority support
- EU data residency
- Zero retention
- Dedicated capacity
- Carrier failover
- Workspace failover
- HIPAA workspace
- Concurrent calls
- 15
- AI agents
- Active campaigns
- Contacts
- 250000
- Users
- 15
- Connected phone numbers
- 10
- Brand voice clones
- 3
- Brands (agency mode)
- 5
- Number lookups / month
- 2000
- Languages
- Data retention (days)
- 365
- Storage (GB)
- 100 GB
- Bandwidth (GB)
- 200 GB
- Connected mailboxes
- 10
- AI credits (monthly)
- 10000
- AI outbound campaigns
- Ready-made professional templates
- CSAT & NPS surveys
- AI inbound receptionist
- Lead forms
- Speed-to-lead
- A/B testing
- Number type lookup
- Browser agent desk
- Skills-based routing
- Call flows (IVR)
- Agent scripts
- Wallboards
- Omnichannel inbox
- Supervisor listen / whisper / barge
- Predictive dialer with abandon governor
- Basic QA
- Advanced QA
- Automatic QA (100%)
- Conversation analytics
- Real-time agent assist
- Performance management
- Workforce management
- KPI-based routing
- REST API
- Webhooks
- Zapier
- Google Sheets
- Calendar connectors
- Do-not-call registry checks
- CRM connectors
- Calling inside your CRM
- Consent & do-not-call built in
- Campaign simulation
- PII redaction
- Activity logs (audit log)
- Two-factor authentication (2FA)
- Single sign-on
- PCI payment flows
- SCIM provisioning
- SIEM export
- Your own domain
- Agency mode
- Priority support
- EU data residency
- Zero retention
- Dedicated capacity
- Carrier failover
- Workspace failover
- HIPAA workspace
- Concurrent calls
- 20
- AI agents
- Active campaigns
- Contacts
- 1000000
- Users
- 50
- Connected phone numbers
- 25
- Brand voice clones
- 10
- Brands (agency mode)
- Number lookups / month
- 10000
- Languages
- Data retention (days)
- Storage (GB)
- Bandwidth (GB)
- Connected mailboxes
- 25
- AI credits (monthly)
- 25000
- AI outbound campaigns
- Ready-made professional templates
- CSAT & NPS surveys
- AI inbound receptionist
- Lead forms
- Speed-to-lead
- A/B testing
- Number type lookup
- Browser agent desk
- Skills-based routing
- Call flows (IVR)
- Agent scripts
- Wallboards
- Omnichannel inbox
- Supervisor listen / whisper / barge
- Predictive dialer with abandon governor
- Basic QA
- Advanced QA
- Automatic QA (100%)
- Conversation analytics
- Real-time agent assist
- Performance management
- Workforce management
- KPI-based routing
- REST API
- Webhooks
- Zapier
- Google Sheets
- Calendar connectors
- Do-not-call registry checks
- CRM connectors
- Calling inside your CRM
- Consent & do-not-call built in
- Campaign simulation
- PII redaction
- Activity logs (audit log)
- Two-factor authentication (2FA)
- Single sign-on
- PCI payment flows
- SCIM provisioning
- SIEM export
- Your own domain
- Agency mode
- Priority support
- EU data residency
- Zero retention
- Dedicated capacity
- Carrier failover
- Workspace failover
- HIPAA workspace
Call minutes are sold separately as packs or monthly minute plans.
Extra seats, phone numbers and voice clones are available as add-ons.
Frequently asked questions
Everything you need to know about the AI call center
An AI call center lets AI voice agents handle phone calls for your business: outbound calls such as reminders, confirmations, surveys and lead follow-up, and inbound calls such as questions and callback requests. It suits any business that makes or receives many calls and wants its team to focus on the conversations that need a person.
Rules differ by country, and the software helps you follow them. Before each call it checks consent, do-not-call lists, calling hours and country rules, and the agent tells people they are speaking with an AI. You remain responsible for having a lawful reason to call, so ask your legal adviser about the rules that apply to you.
The agent speaks 29 languages and the panel is available in 37. You choose the languages of each agent, and callers are greeted in the language you set.
Yes, where your plan and country allow it. You can rent numbers, move the numbers you already have or connect your own phone carrier. Some countries ask for documents first.
Calls use call minutes, counted by the second with a short minimum per call. Calls that fail or are not answered are not charged. Some destinations use more minutes than others, and your provider can tell you the details.
Call minutes are sold separately as packs or monthly minute plans. When the balance runs out, outbound calls pause until you add more minutes, and you are warned before that happens.
Plans can start with a trial. During a trial you can test your agent by calling your own verified numbers. Calling customers needs a paid plan and call minutes.
Yes. Your team can take over a call from the browser and see a summary of the conversation so far.
It connects to popular CRMs, calendars, Zapier, Google Sheets and lead forms, and offers an API and webhooks for your own systems. Which connections are available depends on your plan.
Phone carriers and regulators expect outbound callers to be real, identified businesses. Verifying your business protects your numbers and the people you call, and it opens outbound calling.
Data is stored in secured data centers, access is protected with two-factor sign-in and every change is recorded in an audit log. You decide how long recordings and transcripts are kept.
Yes, where voice cloning is available. A custom voice can only be created with the documented consent of the person whose voice it is.
Yes. You can move to a bigger plan at any time. A move to a smaller plan applies at the end of the current period, and your data is kept.
The provider you bought the service from. They handle your subscription, invoices and support requests.